Massage Cancellation Policy
I understand that sometimes schedule changes are unavoidable, therefore I have the following cancellation policy in place:
The booking is binding when you make the payment. The 36€ deposit when you are making the online booking is not refundable. But you can reschedule 48h before the booking by clicking on the reschedule link at the email confirmation, or writing to haolongyin@gmail.com.
Late Arrivals:
* If you arrive late for your appointment, I will do my best to accommodate you. However, your session may be shortened to avoid impacting other clients.
* You will still be charged the full price of the scheduled service.
Exceptions:
* In cases of genuine emergencies or illness, I may waive the cancellation fee at my discretion. I ask that you contact me by email as soon as possible to discuss your situation.